We back all of our products with a money-back guarantee. If you are not completely satisfied with this product for any reason, Faerie Dust Online will gladly refund your purchase price, excluding shipping, within 30 days of purchase. You are responsible for return shipping costs.
If you choose to return or exchange your product you must first contact us for a Return Authorization number. We will provide shipping instructions at that time. We will need your order number, name, address, phone number, product to be returned. We will also need a copy of your invoice when you return the product. For your protection, we recommend that you use UPS or insured Parcel Post for shipment. Our contact information is as follows:
Phone: (682) 302-4443
Faerie Dust Online
3031 Stanford Ranch Rd Ste 2 #141
Rocklin, CA 95765
Note: You must first receive an RA number prior to returning product.
If you have any problems or questions about your return, please contact us and we would be happy to help you.